We're Not Really a Roofing Company
We're relationship builders who happen to enjoy roofs.
You don’t need another vendor. You need someone who speaks Bill, Nancy, AND Kenny’s language.
Meet Your Decision Team
Every roofing decision involves three people. We speak all three languages. One conversation. Three perspectives. Zero confusion.
🏛️ Bill (The Visionary)
Cares about legacy and reputation
Tired of explaining things three times
Wants partners, not vendors
📊 Nancy (The Numbers)
Needs ROI clarity
Wants predictable costs
Values transparency
🦸 Kenny (The Hero)
Gets the 2am calls
Knows what actually breaks
Rarely gets heard
💭 Why Instructions Fail?
You explain it perfectly. They nod enthusiastically. The execution looks nothing like your vision.
Sound familiar?
It's not them. It's not you. It's the translation layer.
We listen. We understand. We execute. First time.
Communication packet loss happens when instructions travel through multiple filters - personality types, learning styles, fear of asking clarifying questions. We've trained our entire team in active listening, verification protocols, and the rare art of actually doing what we said we'd do.
We believe business productivity could double through better communication. So we're working on it. Daily.
We train our team in:
Active listening (not just waiting to talk)
Verification protocols (repeat back what we heard)
The rare art of doing what we said we'd do
Speaking multiple "languages" (technical, financial, practical)
Would You Have Breakfast With Your Roofer?
We bring the bacon. You bring the vision.
Every solution passes our dad test: "Would I recommend this solution to my own father?"
You might find roofers with fancier trucks.
But will you find ones who remember your maintenance guy's name and bring him coffee?
Our Communication Commitments:
📞 Return calls within 2 hours
💭 Explain it till you understand it
📋 Document everything in writing
⏰ Show up when we say we will
⚠️ Tell you bad news honestly (with a resolution)
🎉 Celebrate your wins with you
We're Teaching What We're Learning
Great companies are established upon excellent communication. We're all getting better at this together.
Thanks for reaching out! Our team will contact you within 1–2 business days.
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Thanks for reaching out! Our team will contact you within 1–2 business days.
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Thanks for reaching out! Our team will contact you within 1–2 business days.
Oops! Something went wrong while submitting the form.
What Happens When Communication Works
Imagine 400 certified contractors nationwide with better-than-average communication skills.... That's not imagination. That's our reality.
From Bill: “First time I didn’t have to explain it twice.”
From Nancy: "The numbers actually matched the proposal."
From Kenny: "They asked ME what would work best."
Three Ways to Test Our Relationship
Imagine 400 certified contractors nationwide with better-than-average communication skills.... That's not imagination. That's our reality.
Coffee Conversation ☕
Let's just listen. No pitch. No pressure.We'll bring the organic coffee. You bring the skepticism.
Schedule CoffeeTools to Improve Team Communication
We don’t just fix roofs. We fix the way teams talk to each other.
🌟 Start meetings with wins (even tiny ones)
Set a positive tone at the beginning of every meeting.
🎤 Let Kenny speak first (he knows where bodies are buried)
The frontline perspective prevents costly mistakes.
🔄 Translate financial into operational and back
Numbers and field work must speak the same language.
✍️ Document decisions while everyone's present
Don’t leave until agreements are written down.
📐 Map it. Literal shapes.
Use simple shapes and diagrams to align everyone.
👂 End with "What do you believe you heard?"
Ask: “What do you believe you heard?” before you adjourn.
We Love Conversations
SoHelpful@PristineIndustrialRoofing.comBBB Accredited | Conklin Certified | 48 Years Strong
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